1.   International Trade
Key external trade trends
Trade Policy
Doing business across the Tasman

2.   Export Management
Market positioning
Distribution
Market Representation
Price setting
Strategic planning
Export regulations
Passing risk
Protectism
Free trade agreements
Cultural Awareness
International trade documents

3.  Import Management
Transport realted risks
Quality of good risks
Exchange rate risk
Unforseen events
Legal risks
Import advice
Import regulatory organisations

4.  Freight & Logistics
What is logistics?
Choosing a logistics provider
Looking for the right freight forwarder
What to ask a potential provider
Getting your goods to and from the port
Inland ports
Air Freight

5.   Sea Freight
Using sea frieght
Freight forwarders
Shipping Lines
Terminology
Container Demurrage & Container Detention Charges
BAF surcharge
Shipping Services

6.   Customs
The tariff of New Zealand
Electronic data interchange (EDI)
Clearing goods through Customs
FAQ's

7.   Finance - sponsored by Westpac
How will your customers pay?
Invoicing your customers
Organising trade finance facilities
Where your bank can help
Managing your exchange rate risk
The New Zealand Export Credit Office
Short term trade credit guarantee
Export credit guarantee
United States surety bond guarantee
General contract bond guarantee
Short term working capital guarantee

8.   Insurance - sponsored by QBE
Marine cargo Insurance
Product liability risk and insurance
Export credit office

9.   Taxation - sponsored by WHK
Tax issues for Importers - Inbound investment

10.   Sales & Marketing
Planning
Research
Pricing
Distribution
Trade Fairs
Key considerations
Tips for Trade Fair Exhibitions
Translations

11.   Online International Business
Onine conversion strategies
Pratical tips for international e-business
Selling on-line

12.   Packaging & Labelling
Packagind Design
In transit
Environmental Issues and Labelling
Dangerous Goods & Hazardous substances
Globally harmonised system for classification and labelling of chemicals
Adoption of the GHS
Hazardous substances & new organisms
Transport of dangerous goods
Dangerous goods requirments
Significant developments
Training requirements

13.   Intellectual Property
Specfic to importers and exporters
Key stages of the IP process
Practically speaking
What next?

14.   Communications Technology
Working with the web
Extending the Enterprise
Cloud computing option
Anytime, Anywhere, Anyhow
Broadband unleashes applications
More fibre in our diet
Upwardly and outwardly mobile
Notebook brings media alive
Conferencing and Collaboration
Security and safety issues
Finding a technology partner

15.   Helpdesk
Government agencies
Statistics New Zealand
The NZ Custom service
The foundation for research, science and technology
The New Zealand Chamber of Commerce
Business Coucils
Other Councils and Associations
Export NZ
Importers Institute
CBAFF
Education Providers

Glossary
Air Cago terminology
Shipping Incoterms
Other shipping terms
Trading words