1.   International Trade
Key trade trends
Sources of market information
Trade Deals

2.   Export Management
Strategic planning
Protectionism
Exporting Regulations
Security
Quality
Export Administration
Passing Risk
Trade Terms

3.   Import Management
Product Sourcing
Import Regulations
Transport
Finance

4.   Freight & Logistics - sponsored by New Zealand Post
Choosing a freight & logistics forwarding provider
Who's who
What to ask a potential provider

5.   Sea Freight
Ports & Shipping
Inland Ports
Shipping
How to find about using sea freight
Port rationalisation

6.   Air Freight
Capacity
Who's who

7.   Customs
The tariff of New Zealand
Electronic data interchange (EDI)
Clearing goods through Customs
Export clearance requirements
The role of a customs broker
Ensuring early collection of documents
The airfreight pre-alert
Importers' checklist

8.   Finance - sponsored by Westpac
How will your customers pay?
Invoicing your customers
Organising trade finance facilities
Where your bank can help
Help with pre-export finance
Choosing your bank

9.   Insurance - sponsored by Westpac
Export Trade Credit Insurance
Marine Insurance
Product liability risk and insurance
Insuring posted items

10.   Taxation
Transfer pricing
Thin capitalisation
Foreign investor tax credit regime
Conduit taxation
Foreign exchange transactions
Overseas taxation
Underlying foreign tax credit regime
Controlled foreign companies
Foreign investment funds
Goods and services tax
Taxation depreciation
Entertainment tax
Provisional tax
Accident compensation regime
Penalties rules

11.   Sales & marketing - sponsored by Westpac
Planning
Research
Marketing Mix
Sales/Promotion/Direct Marketing

12.   Packaging & Labelling
Packaging design
In transit
Environmental issues and labelling
Dangerous goods and hazardous substances
Packaging and Insurance

13.   Intellectual Property
Patents
Copyright
Registered Designs
Registered trademarks
Customs notices, counterfeits and parallel importation
Geographical indications
Trade secrets, confidential information and know how
Plant variety rights

14.   Communications Technology
The internet
Voice calls
Business-to-business data exchange
Video calling and conferencing
Where to start
Staying in touch on the road

15.   Helpdesk
Export New Zealand
The Icehouse
Export Credit Office
New Zealand Trade and Enterprise
NZTE Exporter Education Programme
Business Councils
Chamber of Commerce
Importers Institute

Glossary
Air Cago terminology
Shipping Incoterms
Other shipping terms
Trading words